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A picture of lots of emails emanating from a laptop computer

In the modern digital age, it would be easy to think that social media, paid search or video would be the most favored channel amongst marketers.

HTML email

HTML emails are formatted like a web page and can include colours, graphics, tables and links. Most emails that you receive from a shop/business that you subscribe to are likely to use this kind of email. Plain text emails are more like what you might expect to receive from a friend or in a typical work email. Before sending an HTML email to your list, it is worth considering the pros and cons of HTML and plain text emails.